Shipping FAQ

Thank you for choosing Muscle D Fitness equipment! We strive to provide you with the best shipping experience for our Megatron dual-functional and all selectorized machines, Plate Loaded Line, steppers, treadmills, ellipticals, bikes, and rowers.

Shipping Rates:

  • Megatron Dual-Functional and All Selectorized Machines:
    •
        • Flat rate shipping fee: $300 per machine
  • Plate Loaded Line:
    •
        • Flat rate shipping fee: $250 per machine
  • Steppers, Treadmills, Ellipticals:
    •
        • Flat rate shipping fee: $275 per machine
    • Bikes and Rowers:
        • Flat rate shipping fee: $150 per machine 
    • Light Weight Storage Products:
        • Flat rate shipping fee: $60 per each lb
  • Weights:
    •
        • Flat rate shipping fee: $2 per each lb

    Shipping Regions:

    • The flat rate shipping fees mentioned above are applicable for shipping within the continental United States.

    Additional Information:

    • The flat rate shipping fee is applicable per individual machine.
    • If you are ordering multiple machines, the shipping fee will be calculated based on the quantity and type of each machine.
    • Shipping fees are non-negotiable and non-refundable.
    • The shipping rate is applicable to standard ground shipping within the continental United States. For shipping to Alaska, Hawaii, or other regions, additional charges may apply.

    Shipping Process:

    • Once your order is confirmed and payment is processed, our team will prepare your fitness equipment for shipment.
    • You will receive a shipping confirmation email with tracking information once your order has been dispatched.
    • Please ensure that someone is available at the delivery address to receive the equipment during the estimated delivery window.

    Delivery Timeframe:

    • The estimated delivery time will vary based on your location and the type of shipping selected during checkout.
    • Please refer to the shipping carrier's tracking information for real-time updates on your delivery.

    Customer Support:

    If you have any questions or concerns regarding your shipment, please contact our customer support team at info@muscledfitness.com or call our toll-free number at 1-888-532-1413.

    We appreciate your business and look forward to providing you with quality fitness equipment and exceptional service.