To register your Muscle D Fitness product for warranty, plesae visit muscledfit.com and navigate to the “Warranty Registration” page. Complete the required field with your product and purchase details to activate your warranty coverage.

Shipping times can vary depending on your location, the items ordered, and whether warehouse pre-installation is selected. Typically, orders are processed within 1-3 business days. If pre-installation is chosen, an additional 1-2 business days may be required. Once processed, standard shipping usually takes 5-7 business days. For more detailed shipping estimates, please refer to our Shipping Policy.

Yes, once your order has shipped, you will receive an email containing a tracking number and a link to track the status of your delivery. Our service team will also send a photo of your product before shipment to ensure it is damage-free. If you do not receive tracking information, please contact our support team for further assistance.

We accept returns and exchanges within a set timeframe, provided the items are in their original condition. Please visit our “Refund Policy” page for detailed

Yes! A link to the assembly PDF is available on every product page that includes assembly instructions. If the link is grayed out, it means we’re still finalizing the instructions. In this case, please contact us directly if you need the assembly guide, and we’ll be happy to assist you. 

For technical support, please reach out to us through the “Contact Us” page. You can contact us by phone, email, or live chat, and our support team will be ready to assist with any technical concerns or troubleshooting needs.

Please carefully read our Freight Receiving Policy and follow the instructions provided. If you receive a damaged product, contact our customer service team immediately. Be sure to provide photos and details of the damage so we can assist you in arranging a replacement or exploring other options. To process claims, a freight claim form must be submitted within 3 days of delivery.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and several other secure payment methods. All available options will be displayed at checkout for your convenience.

Warehouse pre-installation is an optional service where we assemble your product at our warehouse before shipping, provided your delivery conditions are suitable. To determine whether the product can be pre-installed as a single piece or in multiple pieces, we need specific details such as the height and width of doorways and pathways the item will need to pass through. Our team will send you an onsite survey to collect this information and ensure the product is properly prepared for delivery.

Simply email your inquiry to info@muscledfitness.com, and our expert team will assist you. Whether you need help selecting a few pieces of equipment or require full assistance in designing a custom gym layout from scratch, we’re here to help every step of the way.

Please fill out our service request form for parts and cable replacement form for cables. Our service department will promptly get back to you with availability and pricing for the items you need to replace.